The Visit Coordinator work collaboratively with enrollment staff, campus constituents, and the community. This position processes timesheet approval, and recruits, hires, trains with assistance as needed. Coordinates daily tour coverage. This position supports the office administratively. In addition to project responsibilities, the Visit Coordinator welcomes students and families to the office and provides information about office programming, campus events, and general information about the campus community, admission, and the community of Ferrum and other surrounding communities.

• Manages the Admissions phone and overall visit experience.
• Manages Admissions email.
• Responsible for main campus switchboard.
• Supports the office administratively.
• In addition to project responsibilities, the Visit Coordinator welcomes students and families to the office and provides information about office programming, campus events, and general information about the campus community, admission, and local and surrounding communities.
• Schedule Admission Ambassadors for tours.
• Assist in managing day-to-day scheduling needs via scheduling software, email, and phone.
• Supervise student workers for Office of Admissions.
• Coordinate and manage visit events and all daily student visits with assistance as needed.
• Manage Student Employment recruiting, hiring, scheduling, and timesheet approval for Office of Admissions.
• Partner with the Student Employment Office to ensure all processes and procedures are in place for the student office assistants.
• Oversee the scheduling of group tours including school groups, partner, and community-based organizations.
• Support in the scheduling of events and visits in Wufoo and Recruit.
• Organize the residence hall show rooms.
• This position includes some evenings and weekends.
• Ensures an excellent visit experience by preparing and giving presentations (as a back-up to the admission counseling staff) stocks brochures and shelves.
• Assists in the interviewing, selection, and scheduling of Admission Ambassadors; keeps ambassadors updated on new information to be passed along to visitors; ensures ambassadors have well-maintained shirts, business cards, and nametags.
• Additional Responsibilities: The role may include other duties as assigned to support the overall operations and mission of the College. Flexibility and adaptability are essential, as responsibilities may evolved based on institutional needs.
• Other duties as assigned.

Minimum Qualifications

1. Associate degree required
2. A minimum of 3 years of experience
3. Ability to maintain confidentiality
4. Excellent computer skills, including Microsoft Office, Google, database, publishing/graphics software
5. Excellent oral and writing communication skills
6. Excellent organizational skills
7. Ability to work well with students, faculty, and staff
8. Adaptability – ability to work in fast-paced environment
9. Team player

Supervision Given
Student Assistants, Admissions Ambassadors

Preferred Qualifications

1. Bachelors Degree in Higher Ed or equivalent in experience